Privacy Policy
This privacy policy explains how we use any personal information we collect about you when you use this website or contract us to provide a service for you.
Topics:
- What information do we collect about you?
- How will we use this information about you?
- Marketing;
- Access to your information and correction;
- Cookies;
- Other websites;
- Changes to our privacy policy; and
- How to contact us.
What information do we collect about you?
We collect information about you when you contact us or place an order for our services. We also collect information when you voluntarily complete customer surveys, sign up for email newsletters or our blog. Website usage information is collected using cookies.
How will we use this information about you?
We collect information about you to process an order for our services (a contract) and to deliver the services we provide for you (according to the contract). Also, if you agree, we may email you about other services we think may be of interest to you.
We use your information collected from the website to help us understand the services that are of most interest to you, so we can develop and improve our services. We also monitor traffic information when you visit our website or read our emails or blog, including things like page visits, email clicks, purchases, referring sites, and video viewings. We use this information to improve our website, advertising, promotions, and to understand customer purchasing behaviour.
When it comes to your personal data, we comply with our obligations under the General Data Protection Regulation and any other applicable data protection regulation.
Marketing
We would like to send you information about new or improved services we provide which may be of interest to you. If you have consented to receive marketing information, you may opt out at a later date.
You have a right at any time to stop us from contacting you for marketing purposes.
Access to your information and correction
You have the right to request a copy of the information that we hold about you in a structured and commonly used machine readable form. If you would like a copy of some or all of your personal information, please email us at info@arctium.co.uk or write to us at Arctium Ltd, John de Mierre House, Bridge Road, Haywards Heath, West Sussex, RH16 1UA, United Kingdom.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies
Cookies are small files saved to your device that track, save and store information as well as your interactions and usage of our services. This information is used to track visitor use of the website and to compile statistical reports on website activity.
If you want to manage or disable cookies for our website or any other site, you can do it by changing your web browser settings. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.
Other websites
Our website contains links to other websites. This privacy policy only applies to this website, so when you link through to other websites you should read their own privacy policies.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page. The policy was last updated on 16th May 2018.
How to contact us
If you have any queries relating to this privacy policy or and information we hold about you, please contact us by email at info@arctium.co.uk, or by writing to us at Arctium Ltd, John de Mierre House, Bridge Road, Haywards Heath, West Sussex, RH16 1UA, United Kingdom.
